Privacy Policy

1. Introduction

tg7705 ("we", "us", "our") operates the online casino and sportsbook platform accessible at tg7705.app (the "Platform"). As a platform serving players across the Philippines — including Manila, Cebu, Davao, Quezon City, and Makati — tg7705 is committed to handling your personal information responsibly and in accordance with applicable data privacy laws, including the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations.

This Privacy Policy applies to all personal data collected through the tg7705 Platform, including data collected during account registration, identity verification, deposits and withdrawals, gameplay, customer support interactions, and marketing communications. Please read this policy carefully. If you have questions, our support team is available 24/7 via live chat inside your tg7705 account dashboard.

2. Data We Collect

2.1 Information You Provide Directly

When you register for a tg7705 account or use our services, we collect the following categories of personal data:

• Identity data: Full legal name, date of birth, nationality, and government-issued ID details (e.g., Philippine passport, SSS ID, UMID, or driver's license number).
• Contact data: Email address, mobile number, and residential address (including city and province).
• Financial data: Payment method details (GCash number, PayMaya number, BPI/BDO/Metrobank account details), transaction history, deposit and withdrawal records.
• Account credentials: Username and encrypted password. tg7705 never stores your password in plain text.
• KYC documents: Scanned or photographed copies of government-issued IDs and proof of address submitted during identity verification.

2.2 Data Collected Automatically

When you access the tg7705 Platform, we automatically collect certain technical data, including:

• IP address and approximate geographic location (country and city level).
• Device type, operating system, and browser version.
• Pages visited, features used, games played, and session duration.
• Referring URL (the page you visited before arriving at tg7705).
• Cookie identifiers and similar tracking technologies (see Section 6).

2.3 Data from Third Parties

tg7705 may receive personal data about you from third-party identity verification providers, fraud prevention services, and payment processors as part of our KYC and anti-money laundering (AML) compliance obligations. This data is used solely for verification and compliance purposes.

3. How We Use Your Data

tg7705 uses your personal data for the following purposes:

• Account management: To create, maintain, and secure your tg7705 account, including verifying your identity and age (21+ requirement).
• Service delivery: To process deposits and withdrawals, settle bets, award bonuses, and provide access to all tg7705 games and features.
• Legal compliance: To fulfill our obligations under the Philippine Data Privacy Act, anti-money laundering regulations, and applicable gaming regulations, including KYC verification and transaction monitoring.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, unauthorized account access, and abuse of the tg7705 Platform.
• Customer support: To respond to your inquiries, resolve disputes, and provide assistance through our 24/7 live chat support.
• Responsible gaming: To monitor gaming patterns and enforce responsible gaming tools such as deposit limits, loss limits, and self-exclusion where applicable.
• Marketing communications: To send you promotional offers, bonus notifications, and platform updates — but only where you have given your consent or where we have a legitimate interest to do so. You may opt out at any time.
• Platform improvement: To analyze usage patterns and improve the tg7705 Platform's performance, design, and game offerings.

4. Legal Basis for Processing

tg7705 processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:

• Contractual necessity: Processing required to fulfill our obligations to you under the tg7705 Terms & Conditions, including account management, payment processing, and game delivery.
• Legal obligation: Processing required to comply with applicable laws and regulations, including KYC, AML, and gaming regulatory requirements.
• Legitimate interests: Processing for fraud prevention, platform security, and improving our services, where these interests are not overridden by your data protection rights.
• Consent: Processing for marketing communications and non-essential cookies, where you have provided explicit consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

5. Data Sharing

tg7705 does not sell your personal data to third parties. We may share your data with the following categories of recipients only to the extent necessary for the purposes described in this policy:

• Payment processors: GCash, PayMaya, BPI, BDO, and Metrobank, to process your deposits and withdrawals.
• Identity verification providers: Third-party KYC and AML service providers who assist us in verifying your identity and complying with regulatory requirements.
• Game providers: Software providers whose games are available on the tg7705 Platform may receive limited gameplay data necessary to operate their games.
• Regulatory authorities: We may be required to disclose your data to gaming regulators, law enforcement agencies, or other government authorities in response to lawful requests or legal obligations.
• Service providers: IT infrastructure, cloud hosting, analytics, and customer support providers who process data on our behalf under strict data processing agreements.

All third parties with whom tg7705 shares personal data are required to handle that data in accordance with applicable data privacy laws and are prohibited from using it for any purpose other than the specific service they provide to tg7705.

6. Cookies & Tracking Technologies

tg7705 uses cookies and similar tracking technologies to operate the Platform, remember your preferences, and analyze usage patterns. The types of cookies we use include:

• Essential cookies: Required for the Platform to function, including session management and security. These cannot be disabled.
• Functional cookies: Remember your preferences such as language settings and display options.
• Analytics cookies: Help us understand how players use the tg7705 Platform so we can improve it. Data collected is aggregated and anonymized where possible.
• Marketing cookies: Used to deliver relevant promotional content. These are only set with your consent.

You can manage your cookie preferences through your browser settings. Note that disabling essential cookies may affect the functionality of the tg7705 Platform.

7. Data Retention

tg7705 retains your personal data for as long as your account is active and for a period thereafter as required by applicable law. Specifically:

• Account and transaction records are retained for a minimum of 5 years following account closure, in compliance with AML and gaming regulatory requirements.
• KYC documents are retained for the duration of your account and for 5 years after closure.
• Customer support records are retained for 3 years.
• Marketing consent records are retained until you withdraw consent, plus 1 year thereafter for compliance documentation.

When data is no longer required, tg7705 securely deletes or anonymizes it in accordance with our data retention procedures.

8. Your Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by tg7705:

• Right to be informed: You have the right to know what personal data tg7705 holds about you and how it is being used.
• Right of access: You may request a copy of the personal data tg7705 holds about you.
• Right to rectification: You may request correction of inaccurate or incomplete personal data.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to object: You may object to the processing of your personal data for direct marketing purposes at any time.
• Right to data portability: You may request a copy of your personal data in a structured, commonly used, machine-readable format.
• Right to lodge a complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact the tg7705 support team via live chat inside your account dashboard or by email at [email protected]. We will respond to all verified requests within 30 days.

9. Data Security

tg7705 implements industry-standard technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include 256-bit SSL/TLS encryption for all data transmitted between your device and the tg7705 Platform, encrypted storage of sensitive data including passwords and financial information, multi-factor authentication options for account access, regular security audits and penetration testing, and strict access controls limiting employee access to personal data on a need-to-know basis.

While tg7705 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights and freedoms, tg7705 will notify affected players and the National Privacy Commission in accordance with applicable legal requirements.

10. Children's Privacy

The tg7705 Platform is strictly for adults aged 21 years and older. tg7705 does not knowingly collect personal data from individuals under the age of 21. If we become aware that a person under 21 has provided us with personal data, we will immediately suspend the account, delete the data, and return any deposited funds to the source payment method. If you believe a minor has registered on the tg7705 Platform, please contact our support team immediately.

11. Changes to This Policy

tg7705 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or Platform features. When material changes are made, we will notify registered players via email or an in-platform notification at least 7 days before the changes take effect. The most current version of this Privacy Policy will always be available on this page, with the effective date noted at the top. Your continued use of the tg7705 Platform after the effective date of any update constitutes your acceptance of the revised policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way tg7705 handles your personal data, please contact our Data Privacy team:

• Email: [email protected]
• Live chat: Available 24/7 inside your tg7705 account dashboard.

You also have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC) if you are not satisfied with our response to your data privacy concern.